On Saturday, May 30, 2020, Governor Cooper issued Executive Order 142, which extends the no shut off order until July 29, 2020. This order prevents the town from imposing late fees, and delays the shut off of water service due to nonpayment of the amount owed. It does not eliminate the bill. The amount owed will continue to be added up and the entire amount will be due when the Executive Order expires.

In order to avoid a large bill in the future, we urge those that are unable to pay in full at this time to contact us immediately to set up a payment plan in order to assist your ability to continue the service in the future. To set up a payment plan, please contact the water department at 336.584.0282.

Executive Order 142
Executive Order 142 FAQ
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