Town of Elon Coronavirus Action Plan

COVID19 Symptoms are fever, cough, severe illness, difficulty breathing

The Town of Elon is monitoring the spread of COVID-19 (Coronavirus) and working in partnership with local and state agencies, Elon University, and Twin Lakes to address community and employee safety.

Our staff has developed a flexible action plan to help mitigate the spread of COVID-19 while continuing to provide essential Town services to our residents. As the situation continues to develop, the action plan will be updated.

Governor Cooper issues a statewide stay at home order beginning at 5pm, March 30, 2020 until Wednesday, April 29, 2020 in Executive Order 121.  For more information, please read these frequently asked questions (FAQs).

Memo from Mayor Jerry Tolley to the citizens of the Town of Elon March 24, 2020

  • Waiver of late fees on parking tickets and water bills, deferral of water bill non payment shut offs until June

State of Emergency Declaration

Due to the ongoing coronavirus pandemic and to help mitigate the continued spread of the virus, Mayor Tolley declared a state of emergency for the Town of Elon at 3pm today, Friday, March 20, 2020.

The Town is taking the following steps effective immediately:

  • All town buildings are closed to the public. Payments can be made online here, by mail, or using the drop box by the front doors.
    If you need to see someone, please call for an appointment using the contact phone numbers found on the contact us page.
  • All parks are closed until further notice.
  • All recreation activities are cancelled until further notice.
  • All events are cancelled until further notice.
  • All Board of Aldermen, Planning Board, Downtown Advisory Board, and committee meetings will be conducted via electronic means when possible and lawful. A link to view the meeting will be provided.
  • The Board of Aldermen meetings have been reduced to a single meeting each month, held on the second Tuesday of the month starting on April 14, 2020.

Beginning at 9pm tonight, March 20, 2020, ALL public and private gatherings of more than ten (10) people, as advised by the Federal Government, are hereby prohibited. This provision will be enforced by the Town of Elon Police Department, the Elon University Police Department, and other law enforcement agencies with jurisdictional authority in the Town of Elon.

Precautionary measures

The Town of Elon is also implementing the following precautionary steps and asking residents to take some preventative measures as well.

  • The Town is asking anyone exhibiting COVID-19 symptoms (fever, cough, or difficulty breathing) to stay home and conduct Town business over the phone or electronically. Residents can pay utility bills for FREE online at
  • Staff is asking all visitors and employees to refrain from entering Town facilities if they are sick or are exhibiting fever, coughing, or breathing difficulties.
  • The Elon Police Station is closed to the public. If you need to contact the the department, please call 336.584.1301 or use the online contact form: and select Police Department. If you have an emergency, call 911.
  • Town staff will ensure more frequent cleaning of surfaces in Town buildings and increased availability of handwashing and sanitizing supplies.
  • Employees have been asked to follow recommended preventative measures. If employees are exhibiting fever, coughing, or breathing difficulties, they are asked to stay home, contact their supervisor, and contact their healthcare provider.
  • A staffing plan is being created to allow for work from home and rotation of staff to minimize the risk of contamination by COVID-19.
  • The Town is limiting all travel for Town employees unless essential to operations.
  • Staff will keep the Town website and social media accounts updated with relevant coronavirus announcements and provide updates through the Elon Connect system. If you have not registered for Elon Connect, please do so here.
  • Staff will closely monitor emerging news and advice and remain flexible on next steps.

General Precautions

There are some common sense measures everyone can take to protect themselves and others from the spread of respiratory illnesses including coronavirus disease 2019 (COVID-19).

  • Do not congregate in groups over ten people and practice social distancing.
  • Wash hands frequently with soap and water for at least 20 seconds at a time.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are ill.
  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Do not reuse the tissue after coughing, sneezing or blowing your nose.
  • Clean and disinfect surfaces that are frequently touched.

It is also good practice to start being more aware of the number of times a day your hands touch an object or hard surface and then touch your face without being washed. Limiting the exposure of your nose, mouth, and eyes to unwashed hands can help to protect from the spread of all germs and illnesses.

It is not recommended that people wear masks if they are well or stockpile them. Masks should be worn by people who are sick to prevent the spread of infection.

Information and updates

For updates, the Town recommends residents frequently check the NC Department of Health and Human Services website, Coronavirus Disease 2019 (COVID-19) Response in North Carolina, or the Center for Disease Control and Prevention, 

Elon University

Preparation activities and Information:

Information links regarding the Coronavirus-COVID-19

Alamance County Public Health Department: , COVID-19 call center for general questions regarding Alamance County’s response: 336-290-0361.

NC Department of Health and Human Services: Coronavirus Response in North Carolina:, COVID-19 related information line: 866-462-3821.

Centers for Disease Control and Prevention (CDC):

World Health Organization (WHO):

Communications Information from Centers for Disease Control

Information for Businesses

Alamance Chamber of Commerce:

ACC Small Business Center: 

Small Business Administration:

SBA Disaster Loan – Paper Forms:

SBA Disaster Assistance Customer Service Center: 1-800-659-2955 (TTY: 1-800-877-8339), e-mail:


NC Rapid Recovery:

NC Department of Commerce Employment Security Division:

NC Works (Employment Assistance):

NC Restaurant Workers Relief Fund:

Printable Fact Sheets


Stop the Spread of Germs

CDC – What to do if you are sick with COVDI-19_March 23, 2020

NCDHHS – Patient Guidance for those sick with COVID-19 – March 23, 2020